Contextual Smart Replies now available in Gmail for Google Workspace Business and Enterprise editions

Google Workspace has introduced contextual Smart Replies for Business and Enterprise editions, powered by Google AI.

How It Works?

This feature analyzes the context of an email thread to offer detailed and relevant reply suggestions, which users can preview, edit, or send immediately.

Contextual Smart Replies in Gmail

Target Audience

End users of Google Workspace Business Starter, Standard, Plus, and Enterprise Starter, Standard, Plus editions.

Benefits

Aims to save time and make email replies more efficient for users.

Access

End users need to enable “Smart features and personalization” in Gmail settings to use this feature.

Rollout

Gradual rollout for all eligible domains started on March 20, 2025.

Background

Previously part of Gemini for Workspace add-ons, now integrated directly into Business and Enterprise plans without additional purchases.

Source: Google